Friday, August 26, 2011

Print error 0x000007e

SCENARIO:Print Server Windows Server2003, stationWindows 7 with64-bitand 3130CN

PROBLEM:Windows 7 64-bitstations can not add from print server showing the error 0x000007e

SOLUTION:In the print server,delete the registry key"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Print\Printers\[PrinterName]\CopyFiles\BIDI"
CAUSE: The station of userwas trying to access a path that the64-bit operating systems do not recognize as valid:"spool\drivers\w32x86\3".This path is set in theprinter settings on the Print Server.

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